Quality Policy Statement

O’Reilly Training Ltd is a quality-driven organisation with a corporate vision to provide Safety
Training to the Construction and subsidiary industries, Windfarms, Warehousing & Retail,
Telecommunications, Energy & Utilities, Logistics and Transport, Pharmaceuticals and Public Sector
bodies to our Clients in line with a Quality Management System that is accredited to ISO 9001:2015.
It is the policy of O’Reilly Training Ltd. to provide a level of service and focus that exceeds Client
expectations and delivers complete client and customer satisfaction.
O’Reilly Training Ltd is committed to:
 Maintaining compliance with legislation and approved codes of practice applicable to the
Quality Policy as a minimum, and to monitoring new developments to continually improve the
Quality performance standards.
 Making Quality Assurance an integral part of the management of O’Reilly Training Ltd.
 Managing Quality issues through a structured approach to policy, processes, training and
awareness.
 Involving and consulting with employees to effectively communicate on Quality matters.
 Reviewing the Quality Policy on an annual basis and implementing appropriate improvements.
 Bringing all changes in the Quality Policy and Quality Management System to the attention of
all employees.
 Continually improving the effectiveness of the Quality Management System.
 Engaging positively with our clients and customers to generate improvement and to ensure
that measurable quality objectives are established and reviewed.
Objectives being:
 Conform to, and achieve, customer and contractual requirements
 Provide a leading-edge service to our customers and to help them achieve and exceed
expectations
 Maximise value to all stakeholders whilst minimising associated risks
 Deliver performance-driven, best value solutions
 Adhere to work programmes and budgets
 Deliver continual improvement in systems, process and people development via the
effective application of the management systems and procedures
This Policy and supporting arrangements are mandatory and apply to all O’Reilly Training Ltd.
Employees. This policy will be reviewed annually, as a minimum.